Northcrest Medical Center


100 Northcrest Drive
Springfield, TN 37172
Phone Number: (615) 384-2411

Map and Directions to Northcrest Medical Center

The data below is based on 300 or more completed surveys with a 28% patient survey response rate.

Percent of patients who reported that their nurses "Sometimes" or "Never" communicated well.
This Hospital 5%
State Average 5%
National Average 5%
Percent of patients who reported that their nurses "Usually" communicated well.
This Hospital 17%
State Average 17%
National Average 19%
Percent of patients who reported that their nurses "Always" communicated well.
This Hospital 78%
State Average 78%
National Average 76%
Percent of patients who reported that their doctors "Sometimes" or "Never" communicated well.
This Hospital 4%
State Average 4%
National Average 5%
Percent of patients who reported that their doctors "Usually" communicated well.
This Hospital 14%
State Average 13%
National Average 15%
Percent of patients who reported that their doctors "Always" communicated well.
This Hospital 82%
State Average 83%
National Average 80%
Percent of patients who reported that they "Sometimes" or "Never" received help as soon as they wanted.
This Hospital 10%
State Average 10%
National Average 11%
Percent of patients who reported that they "Usually" received help as soon as they wanted.
This Hospital 23%
State Average 25%
National Average 25%
Percent of patients who reported that they "Always" received help as soon as they wanted.
This Hospital 67%
State Average 65%
National Average 64%
Percent of patients who reported that their pain was "Sometimes" or "Never" well controlled.
This Hospital 6%
State Average 7%
National Average 7%
Percent of patients who reported that their pain was "Usually" well controlled.
This Hospital 23%
State Average 23%
National Average 24%
Percent of patients who reported that their pain was "Always" well controlled.
This Hospital 71%
State Average 70%
National Average 69%
Percent of patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them.
This Hospital 19%
State Average 22%
National Average 21%
Percent of patients who reported that staff "Usually" explained about medicines before giving it to them.
This Hospital 17%
State Average 17%
National Average 19%
Percent of patients who reported that staff "Always" explained about medicines before giving it to them.
This Hospital 64%
State Average 61%
National Average 60%
Percent of patients who reported that their room and bathroom were "Sometimes" or "Never" clean.
This Hospital 9%
State Average 10%
National Average 9%
Percent of patients who reported that their room and bathroom were "Usually" clean.
This Hospital 19%
State Average 18%
National Average 20%
Percent of patients who reported that their room and bathroom were "Always" clean.
This Hospital 72%
State Average 72%
National Average 71%
Percent of patients who reported that the area around their room was "Sometimes" or "Never" quiet at night.
This Hospital 12%
State Average 8%
National Average 12%
Percent of patients who reported that the area around their room was "Usually" quiet at night.
This Hospital 29%
State Average 27%
National Average 30%
Percent of patients who reported that the area around their room was "Always" quiet at night.
This Hospital 59%
State Average 65%
National Average 58%
Percent of patients at each hospital who reported that YES they were given information about what to do during recovery.
This Hospital 86%
State Average 81%
National Average 82%
Percent of patients who reported that they were not given information about what to do during their recovery at home.
This Hospital 14%
State Average 19%
National Average 18%
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest).
This Hospital 7%
State Average 9%
National Average 9%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest).
This Hospital 23%
State Average 24%
National Average 24%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).
This Hospital 70%
State Average 67%
National Average 67%
Percent of patients who reported NO they would not recommend the hospital.
This Hospital 4%
State Average 6%
National Average 5%
Percent of patients who reported YES they would probably recommend the hospital.
This Hospital 28%
State Average 26%
National Average 26%
Patients who reported YES they would definitely recommend the hospital.
This Hospital 68%
State Average 68%
National Average 69%


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HospitalsCenter.com provides independent reporting on hospitals nationwide. Our website is not affiliated with any hospital or government agency, although we utilize various government statistics and reports on various hospitals. If you have any questions or concerns about the data please feel free to contact us.